Terms & Conditions

This website contains material which is owned by or licensed to Missfit Creations. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All images are copyright of Missfit Creations and/or Wix. Any images used without permission from Missfit Creations is a breach of copyright.
All trademarks reproduced on this website that are not the property of or licensed to Missfit Creations are acknowledged on the website.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us.
The content of the pages of this website are for your general information and use only and are subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Credit card details are not stored on this site nor will customer details be shared with any third parties.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that Missfit Creations endorses the website(s). No responsibility for the content of the linked website(s) will be taken by Missfit Creations.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Privacy Policy

How your personal information is collected, used, and shared when you visit or make a purchase from Missfit Creations

PERSONAL INFORMATION COLLECTED:
When you visit this Site, certain information is automatically collected, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, information about the individual web pages or products that you view is collected, what websites or search terms referred you to the Site, and information about how you interact with the Site. 
This is known as Device Information.
We collect Device Information using Cookies.
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Additionally, when you make a purchase or attempt to make a purchase through the Site, information is collected from you, including your name, billing address, shipping address, payment information (including the last 4 digits of the card used to make payment), email address, and phone number. 
This is known as Order Information.
When Personal Information is referred to in this Privacy Policy, it includes both about Device Information and Order Information. 

HOW YOUR PERSONAL INFORMATION IS USED
The Order Information collected is used to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, it is used to:
Communicate with you;
Screen orders for potential risk or fraud; and
When in line with the preferences shared with us, to provide you with information or advertising relating to the products or services on this site.
MailChimp is used as a marketing platform. By subscribing to the newsletter, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from Missfit Creations, or by contacting the site at missfitcreates@gmail.com
If you subscribe to the newsletter, your email address will be used to send you emails about sales/offers, recommended products and collection updates.
If you abandon your cart before checkout you will receive an abandoned cart checkout email.

Your information is of the utmost importance and will be treated with respect.

The Device Information that is collected will help to screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
Your Personal Information will be shared with third parties to help process your Personal Information, as described above.

Google Analytics is also used to help understand how customers use this Site.
You can read more about how Google uses your Personal Information here: 
https://www.google.com/intl/en/policies/privacy/. 
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

This site also uses Paypal to process our orders. You can view their privacy policy here https://www.paypal.com/en/webapps/mpp/ua/privacy-full

The privacy policy for Mailchimp https://mailchimp.com/legal/privacy/ 
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

PLEASE NOTE:
This privacy policy may be updated from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

CONTACT MISSFIT CREATIONS
For more information about privacy practices on this site or if you have questions, or if you would like to make a complaint, please contact via email at missfitcreates@gmail.com or by mail using the details provided below:

Missfit Creations
38, Glascote Road,
Tamworth,
Staffordshire.
B77 2AD

Welcome to Missfit Creations website. 
If you continue to browse and use this website, you are agreeing to comply with and be bound by the terms and conditions of use, which together with our privacy policy govern Missfit Creations relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use this website.

Returns Policy

Thanks for shopping with Missfit.
If you are not entirely happy with your purchase you have 14 calender days to return an item from the day you receive it.
Your purchase must be unused and in the same condition that you received it to be eligible for a refund.
Once your return is received we will credit your original payment method. Shipping costs are not refundable and you will be eligible for postage costs when returning the item. The cost of shipping will be deducted from your refund.
If you have any further questions regarding your return or the refund policy please do not hesitate to get in touch.